3 proven ways to build competitive edge

The opportunity for small and midsize businesses to build competitive advantage – even against big business – has never been greater. Affordable business management systems put operational excellence within reach of every business. Are you ready to win?

Use information to build advantage
Disconnected business management systems keep your employees focused on finding information instead of serving clients. When you implement a fully integrated ERP (Enterprise Resource Planning) system you can use information to identify trends and build customer loyalty. With ERP you will be able to:

  • Deliver better customer service: The biggest advantage that you have as a small or midsize business is the personal attention you can give to every customer. Take a look at the processes that you have in place now. Can you improve response times or add special services for your best customers? An ERP system will help your employees automate processes to focus their time on customers.
  • Spot opportunities to act quickly: Data is everywhere but doesn’t do you any good if you can’t make head or tails of it. An integrated ERP system allows you to combine data from all points within your business to give you insights into results and trends. Identify the products with increasing sales to build momentum and clear out the products that don’t move. Act quickly to lead your market instead of follow.
  • Fine tune supply chain management: Speed is everything. If you can deliver the goods that your customers need quickly, setting expectations every step of the way, you will wow your customers. With an ERP system, you can track goods from order to delivery – even if you never touch the product.

More affordable than you think
The ERP functionality that was previously available only to the Fortune 500 companies is now within reach of every company. Not only cloud-based options, but affordable on-premises or hosted ERP systems can support your company’s situation – from IT support constraints to cloud security concerns.

There has never been a better time to take on the competition and win. Let’s make it happen together.

Published on 14th November 2012 by Jeanne DeWitt.

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