Most small and medium-sized businesses do not have the financial means to have a full-time technology staff member to handle servers, network infrastructure, software and security, yet they may still have many or all of the needs of a much larger enterprise.
The beauty of a managed services approach for technology is that your business has access to a deep bench of talented professionals with a wide variety of proficiencies — many of which will benefit a small to medium-sized business.
Keeping your business running can be a full-time job; however, with managed services from CPU, Inc you can return your focus to growing the business, instead of spending your time on break-fix and regular upgrades and patches to critical business systems.
All managed services schedules include:
- 24/7 Network, Server, & Desktop Monitoring, Auditing, and Alerting
- Event & Error Log Monitoring
- Drive Space Monitoring
- Exchange & SQL Database Monitoring
- Line of Business & Application Monitoring
- Monthly Executive Report
Our professional teams will work with you directly to create a solution that provides you with only the services that are relevant to your business reality. You can eliminate the burden of routine daily trouble-shooting and IT maintenance when you work with CPU, Inc. Let us help you optimize your technology operations so you can focus on moving your business into the future.
Additional offerings may include:
CPU, Inc Manage-IT
- Asset Reports
- Annual Technology Planning Session
- Audit & Quarterly Conference
- Full Network Documentation
- Virtual Chief Information Officer Services & Vendor Liaison
CPU, Inc Monitor-IT
- 24/7 Network, Server, & Desktop Monitoring, Auditing, and Alerting
- Event & Error Log Monitoring
- Drive Space Monitoring, Automated Daily Cleanup & Defragmentation
- Exchange & SQL Database Monitoring
- Line of Business & Application Monitoring
- Monitoring, Testing, Verification, and Validation of Backup Processes
- Monitoring of other services & performance monitors as requested
- Advanced Support & Administration of Exchange & SQL
- Advanced Network Administration, Policy Enforcement, and User State Management
CPU, Inc Track-IT
- Complete and Detailed Network Documentation including Serial Numbers
CPU, Inc Secure-IT
- Automated Microsoft Patch Management
- End Point Security (Anti Virus I Anti Spyware I Anti Malware)
CPU, Inc Recover-IT Light
- Light Backup & Disaster Recovery for Workstations and Servers
- Optional Upgrade to Offsite Data Backup
- Optional Upgrade to Recover-IT Full Business Continuity
CPU, Inc Guard-IT
- Hardware Firewall with Unified Threat Management & Multiple Link Management
- Gateway Anti-Virus, Anti-Spyware, and Anti-SPAM Protection
- Intrusion Prevention System (IPS)
- Content and Application Filtering
- Bandwidth Management and VPN Support
- Internet Policy Management, Enforcement, Tracking, and Reporting
CPU, Inc Replace-IT
- Parts to Repair and Maintain Workstations, Notebooks, and Servers that are under contract
- Emergency loaner PCs or Servers (as available)
CPU, Inc Support-IT
- All Support Requests Covered (with the exception of new projects)
- Fixed-fee options available for new projects
- Periodic Cleaning of Machines (as necessary)
- Surge Protection for each Machine under Contract Provided (if needed)
CPU, Inc Recycle-IT
- Handling of all equipment that has been decommissioned
- Hard drives wiped and destroyed
- Equipment properly recycled
Give our friendly and knowledgeable team a call today and see how we can tailor a suite of services to your specific business needs!
